Learn with purpose.
Reflect with depth.
Meaningful professional learning is about more than gathering information. It creates space to question, reflect, connect and consider how knowledge informs everyday practice.
At Smiling Hearts And Minds (SHM), we explore professional development through workshops, webinars and learning opportunities for helping professionals, teams and organisations.
Professional curiosity.
Ethical reflection.
Meaningful practice.
Upcoming
PD & Events.
This is where we share confirmed workshops, webinars, professional learning activities and relevant event announcements.
Each event listing will include its intended audience, topic, delivery format, scheduled time, fees and registration information where applicable.
New opportunities
to learn and connect.
Confirmed event dates and registration details will be published here when available.
Interested in a particular professional learning topic or future SHM workshop? You are welcome to contact us.
Enquiries do not constitute event registration or a confirmed place.
Explore, question
and grow.
SHM’s professional learning interests span clinical reflection, ethical practice, mental health, wellbeing and the relational dimensions of helping work. Specific topics and learning outcomes depend on each programme.
Reflective & Ethical Practice
Professional boundaries, ethical reasoning, reflective decision-making and awareness of responsibilities in helping relationships.
Trauma-informed Understanding
Trauma-informed principles, professional sensitivity, safety considerations and thoughtful responses to trauma-related experiences.
Grief, Loss & Meaning
Conversations about loss, bereavement, existential concerns, spiritual sensitivity and compassionate professional presence.
Mental Health Awareness
Understanding mental health concerns, supportive communication, appropriate professional responses and the importance of role boundaries.
Communication & Relationships
Listening skills, emotional awareness, constructive communication, interpersonal challenges and conflict in professional settings.
Practitioner Wellbeing
Reflective self-care, occupational stress, burnout awareness, sustainable practice and professional wellbeing.
These are indicative learning themes, not a list of currently scheduled or accredited courses. Detailed programme content is provided for each confirmed event.
Different formats.
Meaningful conversations.
Learning needs and practical circumstances differ. The format of each activity is confirmed as part of its event information.
Workshops &
Small Groups
Opportunities for focused discussion, shared reflection and exploring professional learning topics with others in an appropriate group setting.
Format varies by event
Webinars &
Online Sessions
Online professional education may provide opportunities to engage with selected topics without needing to attend in person.
Online where offered
Tailored
Team Learning
Discuss professional learning needs for your organisation or team, including suitable subjects, learning objectives, group arrangements and possible delivery formats.
By individual arrangement
Learning shaped
by your role.
Different events may be suitable for different professional backgrounds and levels of experience.
Please check each programme’s intended audience, prerequisites and learning objectives before registering.
Counsellors & Psychotherapists
Practitioners interested in ethical reflection, clinical perspectives, wellbeing and continuing learning.
Students & Early-career Practitioners
Emerging professionals exploring professional identity, responsible practice and development needs where the programme is suitable.
Helping & Community Professionals
Professionals in relevant wellbeing, education, community or support roles, depending on the topic and requirements.
Teams & Organisations
Organisations considering professional education, reflective learning or workplace wellbeing activities for staff.
Learn meaningfully.
Learning is not only about what we know, but also how we understand and apply it responsibly.
Learning that invites
reflection.
SHM values professional education that connects knowledge with ethical awareness, cultural context, reflective practice and everyday professional work.
Depending on the programme, activities may include facilitated discussion, individual reflection, examples, practical exercises and consideration of different perspectives.
Learning for
your organisation.
Every workplace and professional team has its own responsibilities, learning needs and practical considerations.
SHM welcomes enquiries about suitable professional education, wellbeing awareness sessions and reflective learning arrangements for organisations.
Proposed topics, scope, delivery, participant numbers and fees can be discussed before an arrangement is confirmed.
What can we discuss?
A clear way
to participate.
Each confirmed event will explain how to register and what you need to know before participating.
Explore the Event
Review the topic, programme outline, intended audience, prerequisites and scheduled delivery format.
Check the Details
Confirm the date, time, fees, relevant conditions, registration process and any event-specific professional learning information.
Register or Enquire
Follow the event’s stated registration instructions, or contact SHM if you need clarification before making a commitment.
Questions about
PD & Events?
It is useful to know what to expect before committing to a professional learning activity.
Where can I find upcoming event dates?
Confirmed event dates and registration details will be published on this page. If you are interested in a particular learning area, you may send an enquiry to SHM.
Are workshops offered online or in person?
Delivery arrangements depend on the event. Some programmes may be offered online, in person or by arrangement for a particular team or organisation. The format will be stated in each confirmed event listing.
Do SHM events provide CPD points or certificates?
Any certificate of attendance, CPD hours or professional recognition will be specified for the particular event where applicable. Participation should not automatically be assumed to provide accredited CPD or satisfy registration requirements. Please check the requirements of your own professional association or regulatory body.
Do I need previous professional experience?
This depends on the learning activity. Some programmes may be introductory, while others may be intended for practitioners with particular experience or professional roles. Please review any prerequisites before registering.
Can an organisation request tailored training?
Yes. SHM welcomes enquiries about suitable education and professional learning for teams and organisations. Learning objectives, topics, intended participants, delivery arrangements, availability and fees can be discussed individually.
Are workshops available in Vietnamese?
The language of delivery will be specified for each confirmed event. English and Vietnamese counselling services should not be taken to mean that every professional training programme is bilingual. You are welcome to enquire about language needs for a proposed activity.
What are the fees and cancellation conditions?
Event fees and relevant booking arrangements will be provided before registration. Please review the conditions applicable to your particular activity, including SHM’s Terms & Cancellation Policy before confirming a booking.
Can I discuss clinical examples during training?
This depends on the programme and its learning activities. Participants should respect confidentiality and professional responsibilities and avoid disclosing identifiable client information. Any case discussion must follow the facilitator’s guidance and relevant professional obligations.
Let’s learn
with purpose.
Interested in professional development, a future SHM workshop or tailored learning for your organisation? We welcome an enquiry to discuss your interests and appropriate next steps.