At Smiling Hearts And Minds, we are dedicated to providing professional and compassionate counselling and psychotherapy services tailored specifically for plan-managed and self-managed NDIS participants. Our mission is to empower you to live a fulfilling and balanced life through personalized support.

Comprehensive Services for NDIS Participants

Individual Counselling and Therapy

  • Assessment and Recommendation: We provide thorough assessments and personalized recommendations to address your unique needs.
  • Therapeutic Support: Our services include various therapeutic approaches, ensuring you receive the best care without additional costs, as specified by the NDIS support item number 15_043_0128_1_3.

Specialized Areas of Support:

1. Relationships & Social Goals

  • Development of Hobbies and Interests: Cultivate new hobbies and interests to enhance social interactions and personal fulfillment.
  • Social Skills Enhancement: Improve your ability to interact and communicate effectively in social settings.

2. Sleep & Relaxation

  • Rest and Relaxation Techniques: Learn effective methods to unwind and relax, improving overall well-being.
  • Sleep Improvement Strategies: Address sleep issues and develop healthy sleep patterns.

3. Anxiety Counselling and Therapy

  • Anxiety Management Techniques: Reduce and manage anxiety through tailored therapeutic approaches like Cognitive-Behavioral Therapy (CBT), Mindfulness-Based Stress Reduction (MBSR), and Emotional Freedom Techniques (EFT).

4. Stress Management

  • Effective Stress Management: Develop strategies to cope with and reduce stress, enhancing resilience.

5. Conflict Resolution

  • Skills for Resolving Conflicts: Learn peaceful and constructive ways to resolve conflicts in various aspects of life.

6. Mental Health Support

  • Comprehensive Mental Health Services: Address a wide range of mental health issues with personalized therapeutic interventions.

7. Anger Management

  • Anger Management Techniques: Understand and manage anger in healthy and productive ways.

Specialized Parenting Support Services

1. Parenting Strategies

  • Effective Parenting Techniques: Learn practical and effective strategies for managing parenting challenges and nurturing your child’s development.
  • Positive Discipline Methods: Discover constructive discipline techniques that promote healthy behavior and emotional growth in children.

2. Family Dynamics

  • Enhanced Communication Skills: Improve family communication to foster understanding, respect, and connection among family members.
  • Conflict Resolution: Develop skills to peacefully and constructively resolve conflicts within the family.

3. Emotional Support

  • Stress Management for Parents: Equip yourself with tools to manage the stresses of parenting and maintain your well-being.
  • Support for Relatives: Provide relatives with the guidance and support they need to contribute positively to the family’s dynamics.

4. Child Development

  • Behavioral Guidance: Learn how to address and guide your child’s behavior in a supportive and nurturing manner.
  • Understanding Child Development: Gain insights into the various stages of child development and how to support your child’s growth effectively.

Collaborative Approach

While we are not an official NDIS provider, we collaborate closely with clients who are either plan-managed or self-managed. It’s essential to consult with your NDIS coordinator to determine your eligibility and ensure you receive the necessary support.

Empowering Families

In addition to supporting NDIS participants, we offer comprehensive services for carers. We understand the unique challenges of parenting and family dynamics, providing specialized in-person, online, telehealth, and phone counselling and therapy services for carers, parents, and relatives seeking support with parenting. Our goal is to empower families to create nurturing, balanced, and harmonious environments, helping you build strong and healthy relationships within your family.


Contact Information: Smiling Hearts And Minds
232 Main Road East, St. Albans, VIC 3021
Phone: 0449 521 397
Email: info@theshm.com.au
Website: theshm.com.au

For more information and to discuss how we can support you and your family, please contact Smiling Hearts And Minds today. Let’s work together to ensure you receive the best possible care and support.

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